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LMardenTyler
Inspiring
September 14, 2014
Question

Broken Links Return after exiting / reentering the project

  • September 14, 2014
  • 1 reply
  • 659 views

Hey folks!  I have a really annoying issue, in a project helmed by one of my team members. The same broken links appear again and again. They are all easily repaired by importing the missing topic, which is sitting in the expected folder, with the expected name, in Windows Explorer. Importing these topics back into the project resolves the Broken Links, until he exits the project and comes back in. Pretty much the same topics appear again as Broken Links. His CPD file also tends to get bloated quickly when we don't use the option to rebuild it each re-entry. The same problems occur whether we do or do not rebuild the cpd each time.

He is in RH 10. I am in RH 11, so I took a backup of his project and brought it into RH11 a few minutes ago, and resolved a couple dozen broken links, then exited the project. Same thing happens. I am THIS close to starting a new project and setting it all up again. But is there something else I can try?

Oh - we already tried rebuilding the xpj file.

It's not all topics, but quite a few - too many to keep rebuilding each time he goes back into the project.

Laurin Marden

Lead Content Developer

Tyler Technologies, Inc.

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1 reply

LMardenTyler
Inspiring
September 14, 2014

More info. I am creating a new project in RH11 to try to uncover what is happening, and found an interesting twist. The FPJ files in the brand new project are not behaving. As I import topics from the old project into the new, some stick upon exit / reentry, but some do not. I find that topics are duplicated into the next folder down in the list, and new folders appear from nowhere - there's a freaking imp frolicking about in here! And yes, I know it's early, and I am only on my third cuppa joe, but I am being very careful about the files I import, making sure they start out in the right folder. The broken links resolve themselves as I do so, but only until I exit / reenter.

-Laurin

Peter Grainge
Community Expert
Community Expert
September 14, 2014

With the traditional "use a backup to test this" have you tried using File > Open and browsing the the HHP file and declining to use the XPJ when Rh tells you one exists?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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LMardenTyler
Inspiring
September 14, 2014

I am just working with a backup so I can do whatever I need to do - are you talking about in Windows Explorer, or in the RH startup window?