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August 5, 2008
Question

Broken Links to FM Files

  • August 5, 2008
  • 1 reply
  • 679 views
I work in a small documentation department of two. We save all of our files on a network drive so we both have access to them. I have noticed that if I try to open a RH project that my partner created on her computer (or if she tries to open a project created on mine) that the link to the referenced FrameMaker book is broken. Why is this?

Nothing is different except that I have the shared drive mapped as a different drive letter on my computer. Is RH looking for Z:/projectfolder/projectname.book instead of just /projectfolder/projectname.book?

Attempting to update the link to the FrameMaker book causes RoboHelp to crash every time.

Didn't Adobe anticipate technical communicators working groups and sharing files on network drives?
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1 reply

March 30, 2009
Can anyone at Adobe address octechwriter's question of absolute or relative links?

I'm having a problem revising FM books that include an associated RH project, and it relates to this question. Here's a little background. The directory structure of our books looks like this:

<Top Level Folder>
FM files
<Subdirectory>
RH files and subdirectories

Now, when we revise a book, we create a copy of of the <Top Level Folder> and change the folder name. As a result, the links in the RH project in the newly pasted folder break, as they are still linked to the original folder. When this happens, I receive a broken link error in RH, which cannot be resolved. When I delete the book in RH and re-import it by reference, I receive an error.

Any ideas as to how this can be avoided? Having to recreate a RH project each time I revise a manual is completely unacceptable.

Adobe, will this be fixed in a patch, or are you going to force 1.x users to purchase an upgrade?