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Inspiring
July 31, 2023
Answered

Broken MapsId in RH2017

  • July 31, 2023
  • 2 replies
  • 766 views

Hello everybody, good morning.
I need to correct the MapsIds that appear broken on this screen. I don't know the reason why these MapsID are not working or are broken. Is there a way to restore them automatically or do I have to reconfigure them one by one?
Thank you very much for the help!

 

[moderator note - continued from https://community.adobe.com/t5/robohelp-discussions/missing-maps-id-in-the-report/m-p/13977044]

    This topic has been closed for replies.
    Correct answer Amebr

    Okay, that screenshot shows a heap of map ids assigned to topics. 

     

    I honestly don't know what to say about all the broken file references as I've never seen a setup like it.

     

    Using Windows File Explorer, can you see all those files in the root folder of your project?

    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    August 1, 2023

    Has someone created separate Map IDs for each topic?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Inspiring
    August 1, 2023

    Thank you very much for your answer.
    Exactly. We have a MapId for each theme. This is how our development team needs it. Can you remove all MapsID and make them automatically? I was looking for videos and explanations on how to understand the functionality of MapsID and I can't find anything. Nor does it give me Robohelp Help. Could you advise me? Thank you so much!

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 1, 2023
    Community Expert
    July 31, 2023

    You seem to have dozens of map files which is very weird. Normally you'd have only one map file, then you'd double-click on a map file to view the ids and the topics assigned. (There are some rare cases you might have a couple of map files, but that really is rare.)

     

    What do you see when you double-click on All Map Ids?

     

    Please use the Insert Photo icon to add screenshots as it's easier to help when the image and text are inline.

    Inspiring
    August 1, 2023

    Thank you very much for the reply,
    We have a MapId for each document. That's how we always did it. Our development department requires it. I send you the screen that you requested. I await comments. Thank you!

     

     

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 1, 2023

    That's pretty strange - were they always a .hh type file? Can you open one up to see the contents?