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A
Anonymous
April 22, 2010
Question

Browse sequence disappears in CHM on other PCs

  • April 22, 2010
  • 1 reply
  • 4409 views

When I generate a Microsoft HTML Help file from RoboHelp 8 running on my Windows Vista machine, I am able to view the browse sequence I've created. However, when I put this on the desktop of either a Windows 7 user or another Windows Vista user, everything works EXCEPT the browse sequence is not visible. They do not have RoboHelp on their computers, and neither will the multitude of users who will ultimately read the help file. Any suggestions?

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1 reply

RoboColum_n_
RoboColum_n_
Legend
April 22, 2010

They will need the HHACTIVEX.DLL file installed and registered on each PC for them to see the glossary.

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A
Anonymous
April 22, 2010

Thanks, Colum. I'll see how this goes. If my boss doesn't want to bother installing it, then there's no way our user base will bother, and

it's likely I'll have to forego creating this extremely valuable tool.

A
Anonymous
April 28, 2010

Unfortunately, Windows 7 users in my office are unable to register the hhactivex.dll file. The error message says it is an older version, incompatible with this operating system.

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