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gc31
Inspiring
Oct 17, 2017 6:21 AM UTC
Answered

Browse sequences don’t work with more than one merged project - 2017

Hi,

Recently upgraded to 2017 and am using the new  Indigo layout.

I note that with more than one merged help project the browse sequence doesn’t work properly or sync with the TOC. It works with a single project or with just one merged project?

As I use 30 merged projects this is a big issue.

Thanks

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Peter Grainge
Peter GraingeCorrect answer
Community Expert
Oct 18, 2017 1:35 PM UTC

OK. See Contact page on my site.


After some joint testing by gc31 and myself, it seems the issue is with any responsive merged help setup. Synchronisation works for browse sequences, searches, index and cross topic links in FF, Chrome and Edge but not in IE11.

This has been reported to Adobe.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Oct 17, 2017 8:06 AM UTC

I notice that you refer to the Browse Sequence in the singular. In merged help, browse sequences are all within each child and not cross project.

Also you are mentioning responsive layouts. Did you previously have a webhelp setup?

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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gc31Author
Inspiring
Oct 17, 2017 9:01 AM UTC

Hi,

Yes sorry I mean the browse sequences in each child project. Previously used responsive help and the Azure_Blue layout in RH2015.

It seems to work in IE11 (when the previous fix you gave me for the help not displaying in IE11 is applied - reference "Search engine does not return results in IE for Responsive HTML5 help")

However, the TOC doesn't sync when a search is completed in Chrome, nor do the browse sequences work.

Cheers

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Oct 17, 2017 10:25 AM UTC

Have you applied the updates to 2017?

Have you imported the Indigo layout again after applying the updates?

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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