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Anonymous
June 23, 2010
Question

Browser issues with Firefox - wrong topic is called

  • June 23, 2010
  • 5 replies
  • 588 views

After integrating the Webhelp in the portal when I am accessing a help topic, it is always opening a wrong topic in Firefox. If the target topic that I am accessing is inside a book that has a link to the target topic, then the topic linked to the book is opening rather than the target topic. Is this bug fixed in any version? is there any fix for this issue in Robohelp 7.2?

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    5 replies

    Willam van Weelden
    Willam van Weelden
    Inspiring
    June 24, 2010

    Hi,

    Exactly how do you call your help? Do you call files directly, do you use map id's, of do you use some other technique?

    Greet,

    Willam

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 24, 2010

    See if Item 8 helps.

    http://www.grainge.org/pages/authoring/browsers/browsers.htm

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Anonymous
    June 24, 2010

    I have tried this fix, it works but does not give a complete solution. It blocks the topic linked to the book permanently in Firefox. Is there any fix to unblock this topic?

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