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Inspiring
April 7, 2014
Question

Browser Support List??

  • April 7, 2014
  • 1 reply
  • 658 views

Hi,

I've tried for about an hour to find a list of supported browsers based on RH version & Webhelp.  I'm looking for differences between RH9, RH10 and RH11..what versions of IE, Chrome, Firefox, etc.

Can someone point me to the list? Surely, there has to be one....

I would like to have something official in my hands so it can be shared...

thank you!

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    1 reply

    Peter Grainge
    Community Expert
    Community Expert
    April 7, 2014

    Basically Rh supports those three browsers only plus Safari on a Mac.

    Because of the way Firefox changed their version numbering, I think it became impossible to keep up with it.

    There is also the issue that say Rh10 will have issues in say IE11 without a patch and work with the patch.

    I will try to get some more detailed information but don't hold your breath.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Peter Grainge
    Community Expert
    Community Expert
    May 30, 2014

    I am awaiting a link to a page that will cover the supported browsers but meantime I can confirm that Safari is supported on PCs as well, contrary to what I had been advised.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Peter Grainge
    Community Expert
    Community Expert
    June 17, 2014

    Here's the link!

    RoboHelp platform matrix


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.