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A
Anonymous
October 16, 2007
Answered

bug in span tag?

  • October 16, 2007
  • 23 replies
  • 1679 views
When I bold in RH (HTML, x5.0.2), published pages display text joined without spaces between words. When I preview in RH, there is no problem: tthe spaces disappear when I publish. For example,

<span style="font-style: italic;">My class is </span><span style="font-style: italic; font-weight: bold;">beginning</span><span
style="font-style: italic;"> at 2:00. </span>

- appears as "My class is beginningat 2:00."

This has caused me no end of grief for years. Any advice appreciated.

- John
    This topic has been closed for replies.
    Correct answer Peter Grainge
    I wonder.

    Create a new webhelp layout in the project where you are getting the problem. Do not copy an existing one. Just use the defaults to test.

    Still get the problem?

    23 replies

    RoboColum_n_
    RoboColum_n_
    Legend
    October 17, 2007
    Hi John. Thick? I doubt it. Stressed? Possibly. Relieved that Peter's suggestion negated my soloution? Definitely by the sound of it.
    A
    Anonymous
    December 17, 2008
    The easiest way to solve this issue is not to enable the option "W3C compliant topics" when generating the webhelp output. If you do this, you may get the "married words" issue. I have also experienced this problem, as well as other work mates, and it was solved disabling the "W3C compliant topics" option.
    A
    Anonymous
    October 17, 2007
    Pater: a hundred thousand belessings!!! It works!!!

    John
    A
    Anonymous
    October 17, 2007
    Pater, By golly, it works! May you know nothing but happiness from this day forward!!!

    John
    RoboColum_n_
    RoboColum_n_
    Legend
    October 17, 2007
    Hi John. I didn't say you could amend a topic's properties from the TOC. If you are amending the properties of multiple topics you have to do so from the Topic List - via the Topics tab in the bottom right hand corner.
    A
    Anonymous
    October 17, 2007
    Sorry Colum for being so thick! I'll keep this in mind.

    John
    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    October 17, 2007
    I wonder.

    Create a new webhelp layout in the project where you are getting the problem. Do not copy an existing one. Just use the defaults to test.

    Still get the problem?

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    A
    Anonymous
    October 17, 2007
    Thanks Peter. I've just tried this procedure, but the offending pages appear as before (i.e. married text).

    John
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 17, 2007
    Before you put in that effort...

    This is experimental so do it with a copy of the project.

    With the copy project closed, delete the eHlpDhtm.js and the projectname.pss file.

    Copy the eHlpDhtm.js from the new project you created. Open the project the the pss will get rebuilt.

    No scientific reason for doing that, just something that is minimal effort and worth a try.

    If it fails, go back to the recreation plan! Do let us know if it does work.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    A
    Anonymous
    October 17, 2007
    OK, I've created a new project and immported a couple of the offending files, and they display prpoerly when published ( I hadn't tried this before). I guess I'll just have to suck it up and recreate the whole project. BTW: Colum: I don't know how to select topic properties from the TOC tab.

    John
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 16, 2007
    I am thinking that as this is an old project, one of RH's internal files is the cause and that there is only one solution, create a new project and import everything into that. I am saying that without the benefit of knowing how big a task that would be.

    When you created the dummy project, did you just test with some new text or did you import a "dodgy" topic from the existing project. The latter might be worth a try in terms of telling us something.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    RoboColum_n_
    RoboColum_n_
    Legend
    October 16, 2007
    Are you saying you can't select the topic properties from the Topics tab or that you don't want to? If you use the Project tab, you can't select multiple topics to which to apply the change.
    Show more replies
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