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Anonymous
May 19, 2010
Answered

Bullet image shows in project but not in Webhelp

  • May 19, 2010
  • 11 replies
  • 932 views

I have a bullet style in which I use a gif image for the bullet. The image shows up correctly in the Design editor and also shows up when I click the eyeglasses icons ("View Selected Item") in the toolbar. But in the compiled Webhelp, they appear as discs.

Also, the circle bullet style shows up as a nice, fat circle in both Design and eyeglasses, but appears as a barely resolvable dot in Webhelp.

Any ideas?

Thanks,

John

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    Correct answer Captiv8r

    Hi there

    You didn't tell us what version of RoboHelp you were using. But I think older versions may have some issues unless you also take the step of adding the bullet image to the Baggage list.

    Have you tried that?

    Cheers... Rick

    Helpful and Handy Links

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    11 replies

    Captiv8r
    Captiv8rCorrect answer
    Legend
    May 19, 2010

    Hi there

    You didn't tell us what version of RoboHelp you were using. But I think older versions may have some issues unless you also take the step of adding the bullet image to the Baggage list.

    Have you tried that?

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

    Anonymous
    May 19, 2010

    Thanks Rick. That did the trick. Any ideas about the tiny circle?

    I am using RoboHelp 8 with IE 8.

    Do I need to go to another image?

    Captiv8r
    Captiv8r
    Legend
    May 19, 2010

    Hi again

    I'm a bit confused. Sorry. I was understanding you to say you were seeing a barely small dot as opposed to an actual bullet. I rather assumed the image was missing and that was causing the tiny dot. Perhaps a placeholder of sorts.

    So you say this "did the trick" so I'm a bit confused here. Are you saying you now see the image bullets but also see the tiny dot? Or was that just more of a "Why did I see it that way" sort of question?

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

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