Bulleted lists became numbered lists automatically in the Printed Output

Forum|Forum|3 years ago
September 12, 2022
5 replies
235 views

I ran into a problem where some bulleted lists become numbered lists automatically when I generate the Printed Output from the Printed SSL. It's a strange problem because some lists with identical HTML codes later in the output are fine. It seems to be happening only with the first list of the output.

I added a dummy set of list items above the current ones and this is what I get:

When I change the second set of unordered list items to an ordered list, it comes out as an unordered list.

Here is the code:

<ul style="list-style: disc;">
	<li><p class="BodyText"><a href="Understanding_Core_Concepts.htm">Understanding 
	 Core Concepts</a></p></li>
	<li><p class="BodyText"><a href="Working_in_Summary_Mode.htm">Working 
	 in Summary Mode</a></p></li>
	<li><p class="BodyText"><a href="Working_in_Command_Mode.htm">Working 
	 in Command Mode</a></p></li>
	<li><p class="BodyText"><a href="Working_in_DMIS_Mode.htm">Working 
	 in DMIS Mode</a></p></li>
	<li><p class="BodyText"><a href="Working_with_User_Defined_Groups.htm">Working 
	 with User-Defined Groups</a></p></li>
</ul>

Any thoughts? Please let me know if more details are required.

This topic has been closed for replies.

Peter Grainge

Community Expert

I have sent @jigneshashokshah a more detailed reply but the gist of it is the issue seems to be macros in the project. When I generated two topics mapping only to the CSS, they are correct. Also if I change the DOTM used for mapping to a DOTX, the lists are correct.

________________________________________________________

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Peter Grainge

Community Expert

I have 2017, 2019 and 2020 on a machine. See the Contact page on my site and send me one topic that behaves this way and the CSS. I will see what happens on my machine.

________________________________________________________

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J

jigneshashokshahAuthor

Known Participant

Sure. Thanks Peter.

I just sent it.

Peter Grainge

Community Expert

I maybe could understand all lists going to the wrong format but not the first only. There has to be a code difference.

You refer to Print output. PDF or Word? Do both do the same thing?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

J

jigneshashokshahAuthor

Known Participant

Yes, both do the same thing.

BTW, I had two versions of Adobe RoboHelp on my computer - 2017 and 2020. Before I or my team installed 2020, it used to work fine for all three of us. But, now, we are all facing the same issue. (We are not sure if that can be the issue)

So, I uninstalled 2020 and re-installed 2017 with the very latest update.

And, then tried again, but I still see the same issue.

I am not sure what else I can try. Any suggestions?