calling context sensitive files from app

Forum|Forum|19 years ago
July 24, 2006
4 replies
2740 views

It is my understanding that if the help file is properly mapped to the app screen then as long as the app screen is open and 'on top' (if cascading screens are open), then prssing F1 shoukld call the right file. The developers here say that the user needs to have their cursor placed in any of the fields on the open screen to call the file, otherwise the defualt help file is called. I don't think this is correct. How do they rig it so itn works right?

Also, Shouldn't the highligted topic in the TOC change according to which file is opened instead of remianing static as the user moves thru files using F1? How is the help app made to behave this way?

Thank much

HTML help

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Peter Grainge

Community Expert

Glad you got that resolved. Do post back the long term story...

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thegup55Author

Known Participant

Well. Mgmt has decided not to use web help. The cheif architect says that he researched it and they would have to purchase an API from Adobe andlose proprietary rights! The bean counters have bought into this. I guess that extra 1000 on top of the 250mm USD they have set aside to develop and roll out these apps thru 2009 is a dealbreaker. So we are back to where we started (sigh)

Peter Grainge

Community Expert

Purchase an API and lose proprietary rights? What are they smoking?

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CraigCC

Inspiring

Apologies, duplicate post.

CraigCC

Inspiring

They are right in saying that there must be some kind of focus on the application for your help file to be called up. How the help is displayed, depends on how they have set up context sensitive help and how the help call works. There is lots of info within the online help on this for developers. The method will also depend on the application software? Do you know how the develops are calling the help?

Looking at the second paragraph, I think you are looking for context sensitive help? How exactly would you like the help calls to behave?

thanks
Craig

Peter Grainge

Community Expert

Welcome to the forum

It depends on the level of mapping. If the help has separate topics for each field and the mapping goes down to field level, then the developers are right. When F1 is pressed, the system has to know which field to call, how is it going to do that unless the user has put focus on a field? If the limit of your CSH is at screen level, then they will map that screen to that screen's help topic, which is not the same as the default topic.

If you want the TOC to synchronise, then you have to set that in the wizard when you generate. For CHM help, I think it is in the Window properties.

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thegup55Author

Known Participant

we don't want field level help. we want the screen level context sensitive help file to be called when the user clicks F1 on the active screen regardless of focus (cursor placement).

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