Calling webhelp using URLs

Forum|Forum|17 years ago
February 23, 2009
5 replies
779 views

Hi Peter,

I've been reading your topic 'Calling Webhelp using URLs' on your website.

I've created my webhelp application on my desktop. When I've tested it, I could able to access the topics with synchronised TOC using the URLs. Its working perfectly fine on my local machine.

Whereas, when I've tried accessing the same topic on a server, the target topic opens along with TOC. However, is not synchronised to the target topic.

I've gone through your snippet 1 and added the step 8 to whthost.js. After this, when I've tried accessing the same page, there is no change in the TOC and also getting an js error 'object doesn't support this property or method'.

Can you tell me what I am missing. BTW, I am using RH x5 and Tomcat 4.1

Thanks
Ravi

WebHelp

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Peter Grainge

Community Expert

Sorry but the known solutions are those on my site.

Are you able to try it on a different server?

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R

ravichilAuthor

Participant

Its working fine on my local desktop with sync TOC by using...("/Generate/index.htm#path/topic.htm")

where as, on the server not able to get the sync TOC by using...( http://my ip:8080/Generate/index.htm#path/topic.htm)

Peter Grainge

Community Expert

It's not clear if you had tried that or have just tried it.

Assuming that you have tried it and it has failed, I am a bit stumped. Is the problem just when topics are called from the application?

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