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Larisa D
Participant
June 2, 2014
Question

Can a RoboHelp snippet that contains a list, be appended to an existing list in a topic?

  • June 2, 2014
  • 2 replies
  • 263 views

I have several procedures that use the same steps as part of the procedure to create something. I would love to use a snippet for these common steps. However, when I try to create a snippet of these numbered steps and then reuse them in the procedure list, the snippet step numbers all say 1 instead of picking up with the next available number in the existing list. For example, my list in the topic has steps 1-3. My snippet contains the remaining steps - which should be number 4-12. How can make this happen?

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2 replies

Captiv8r
Legend
June 2, 2014

Hi there

Just sort of curious as to the behavior you see if you right-click the snippet area in the topic and choose to convert it to HTML text.

Cheers... Rick

RoboColum_n_
Legend
June 2, 2014

My guess is that there is a way around this. Try editing the snippet's HTML code to remove the <ol> tag and save it. Having added the snippet to the topic, enter the HTML view and I bet there is a </ol> tag just before the snippet. If you remove this, does this achieve what you want?

RoboColum_n_
Legend
June 2, 2014

I suspect something went wrong with the install. Can you roll it back and see if that works? If it does, try installing the patch again.