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Michael Woo
Known Participant
January 9, 2015
Question

Can anyone help me answer whether Robohelp has a secure ftp (sftp) or secure http connection protocols? it only lists ftp or http, but not specifying if secure? Thanks.

  • January 9, 2015
  • 1 reply
  • 525 views

Can anyone help me answer whether Robohelp has a secure ftp (sftp) or secure http connection protocols?  it only lists ftp or http, but not specifying if secure? Thanks.

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1 reply

Captiv8r
Captiv8r
Legend
January 9, 2015

RoboHelp is WYSIWYG.

What You See Is What You Get.

Perhaps consider submitting a Wish Form to ask for HTTPS?

Click here to submit a Wish Form

Cheers... Rick

Willam van Weelden
Willam van Weelden
Inspiring
January 10, 2015

Are you talking about publishing or something else? I'm not sure what WYSIWYG has to do with this.

As far as I know, RH doesn't support publishing over SFTP. But you can always use another tool to publish the output over sftp.

For serving the content to your users, you can use HTTPS. (But there has been issues on the forum coming from using HTTPS with WebHelp.) RoboHelp creates static HTML and if you set your server to always redirect http to https, it should work (But there may be issues as some people have reported issues on this.)

Kind regards,

Willam

Captiv8r
Captiv8r
Legend
January 10, 2015

Hi Willam

I was being quite literal when I said "WYSIWYG". What you see when publishing is all that is offered. There is no option for HTTPS or SFTP.

So the options you SEE are What you GET!

Cheers... Rick

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