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Question

Can I run RoboHelp 7 (TCS1) on Windows 7?

Forum|Forum|16 years ago
April 5, 2010
1 reply
2478 views

The Adobe OS compatibility chart does not indicate product versions, and Techncial Communication Suite is not listed as an entity.

http://www.adobe.com/support/OScompatibility.html

Does anyone know if TCS1 will run properly on Windows 7?

What about TCS2?

Thanks!

HTML

This topic has been closed for replies.

Peter Grainge

Community Expert

RoboHelp 7 is not supported on Windows 7 whereas RoboHelp 8 is. That does not mean RH7 will not run on Windows 7, just that Technical Support will not assist.

I don't know about the other products.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r

Legend

Hi there

I"m struggling with this at the moment. I recently upgraded to a PC with Windows 7 64 bit. RoboHelp 7 doesn't seem to want to work for me so far.

I'm seeing the following message upon attempting to lauch:

---------------------------
RoboHtml.exe - Entry Point Not Found
---------------------------
The procedure entry point ?MakeLowerWin32@RHUtils@@YAPB_WAAV?$CStringT@_WV?$StrTraitMFC_DLL@_WV?$ChTraitsCRT@_W@ATL@@@@@ATL@@@Z could not be located in the dynamic link library RHUtils.dll.
---------------------------
OK
---------------------------

Should I make any discoveries, I'll be more than happy to pass them along.

Cheers... Rick

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Peter Grainge

Community Expert

The answer for TCS2 can be found at http://blogs.adobe.com/techcomm/2009/12/fm9_and_tcs2_are_supported_on_windows7.html but that does not mention 32/64 bit.

For TCS1 I believe, as in my first post, that these are not supported. Nonetheless, I'm pretty sure I have seen posts here that people have got RH7 running but maybe that was on the 32 bit version.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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