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Participant
October 31, 2014
Question

Can not generate PDF Output in RoboHelp 11

  • October 31, 2014
  • 2 replies
  • 381 views


Can not generate PDF Output. I keep getting the same error message:

"Microsoft® Word has not been started on this computer.

Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

I have MS Office 2013 32-bit and RoboHelp on a 64-bit Wondows desktop.

What do am I doing wrong?

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    November 11, 2014

    HI There,

    Can you try to Launch Microsoft Word first and enable the Macros and then try to create the Printed Doc again?

    Regards,

    Mayank

    Peter Grainge
    Community Expert
    Community Expert
    November 9, 2014

    Is the 32 bit version of Word the only version of Word you have on the machine?

    Where does Word's normal.dot reside? On your local machine? Sometimes it gets put on a network drive and that can cause problems.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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