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Participating Frequently
October 5, 2021
Question

Can not import FrameMaker Version: 16.0.3.979 files into Version 2020.6.76

  • October 5, 2021
  • 6 replies
  • 426 views

It says this was fixed, but it was not.

    This topic has been closed for replies.

    6 replies

    Peter Grainge
    Community Expert
    Community Expert
    November 4, 2021

    To clarify the OneDrive bit, I am referring to where the project is stored rather than the program.

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    Peter Grainge
    Community Expert
    Community Expert
    October 6, 2021

    Fm is definitely not my area but you have mentioned OneDrive. I have found RoboHelp works OK with Google Drive for me but OneDrive didn't. Someone else posted to the same effect recently. Mentioning this in case RoboHelp is on OneDrive.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Participating Frequently
    November 4, 2021

    Robohelp is not on OneDrive, the help files are there so the developers can access them.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 6, 2021

    I'm sorry, I completely missed that you had posted in the RH forum & that you were looking to import FM content into RH - I was thinking you were having issues only inside FM.

     

    I'm not sure how moving the FM files to OneDrive would fix anything - where were the FM files located before? RH would have been on your local machine and the project you created to hold the FM content should be local to the workstation also. FM would also need to be open on your machine (but with no files opened in it) for the FM to RH import to work.

    Participating Frequently
    November 4, 2021

    It did necause Robohelp will not import if the path is too long. Alsdo it was not done just to fix that, it was to give the team access to the files.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 5, 2021

    Does it happen if you just open FM2020 directly (not launching it by clicking on a .fm or .book type file)?

    Participating Frequently
    October 5, 2021

    I can open FrameMaker files directly. It only happens when I attempt to imprt them into Robohelp.

    Participating Frequently
    October 5, 2021

    I moved teh files to OneDrive and it worked.

    Participating Frequently
    October 5, 2021

    Yes, It posts a file not found error after opening FrameMaker.

    Participating Frequently
    October 5, 2021

    All files.

     

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 5, 2021

    What issue are you experiencing? Any messages appear or show in the Console? Is it happening with all files or just specific ones?