Can't add synonym that contains a hyphen

Question

The software I'm documenting refers to both email and e-mail. I was searching for something using the Search tab (in the compiled help) the other day and couldn't find it. To my surprise, searching for email versus e-mail produces different results.

I figured I would work around it by mapping a synonym. (File > Project Settings, then click Advanced, and then click the Synonym tab.)

I entered email, and then tried to add the synonym e-mail. I got this error message:

"Synonym editor cannot map phrases. Please provide single word."

Is there any way around this? The only thing I can think of is to do a global search, find all the topics with either, and enter index entries for both email and e-mail.

I am using RH 9.

added RH9 to the tag list.

RoboColum_n_ · Answer

The RH synonym list does not accept hyphens so things like "e-mail" and "sign-off" are unacceptable. You may want to add your voice to the many who cry out for this to be added as an enhancement. You can do so at the link below:

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

If the application is inconsistent, maybe it is best to suggest to the developers / Product Manager that this is changed. I know this can go down like a lead balloon, but if they are serious about usability and user assistance they should at least listen to your argument.

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