Can't Copy Scripts and Template for Responive HTML5

Forum|Forum|9 years ago
November 3, 2016
1 reply
392 views

Hoping someone has ran into a similar issue, but afraid this may be too specific to my situation.

I generated a project to Responive HTML 5 output and need to move the files onto a server so that the project can be linked to my company's website. But, I can't copy over the template and scripts (whxdata) folders. I can move everything else except these folders and each time I try it, I get an error message that says I need permission to move the folder. I have Admin rights to the server I'm copying to, so I don't know why it's restricting me.

Is there a way around this or to fix this? Thank you for any advice/help you can provide.

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

Where did you generate the help? It should be as simple as copying the \!SSL!\Responsive HTML5\ folder contents to whatever folder you have on your web server to host the help.

S

sharris25Author

Participating Frequently

The RoboHelp project is saved locally on my computer. I've also tried generating the webhelp to the folders on the server, but I still get denied access. Are there specific permissions on the template and whxdata folders?

Jeff_Coatsworth

Community Expert

Nope, nothing special on any of the folders created in the generated help. Are you getting a message from your c:\ drive when you copy or from the web server when you paste? Have you tried using FTP software to copy the output up to the web server?

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