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CurtNJosh
Participating Frequently
July 30, 2013
Question

can't get phrase search with quotations to produce any

  • July 30, 2013
  • 1 reply
  • 770 views

We are not getting any search results when we try a phrase search using quotations around the phrase. We are using RoboHelp 8 and RoboServer 8. I have tried 1 pane and 2 pane on both WebHelp, WebHelpPro, FlashHelp and FlashHelpPro with no successful results. It always reurns no results found. Any suggestions would be greatly appreciated.

Curt

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1 reply

johndaigle
johndaigle
Legend
July 30, 2013

Hi, CurtNJosh

My recollection is that the older RoboHelp Server 8 did not support phrase search. I know from experience that RoboHelp Server 9 does it rather well (with phrases surrounded by quotes). This is supported for all flavors of output that you list in your post. My recommendation would be to upgrade to RoboHelp Server 9. (BTW, you can still publish to Server 9 using your RoboHelp 8 client.)

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
RoboColum_n_
RoboColum_n_
Legend
July 31, 2013

That's correct John. RHS8 does not support phrase search.

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