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jdcyclone1
Inspiring
April 29, 2011
Question

Can't Import Word docs into RH9

  • April 29, 2011
  • 2 replies
  • 1422 views

Each time I try importing a Word document into RH9 I get an error message stating the the Import session failed (0x80004005). Word 2010 is installed on my machine. Any clues what could be causing this issue?

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    2 replies

    A
    Anonymous
    July 10, 2012

    Same thing here.

    Windows XP SP3

    RH 9

    MS Word 2003 document.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 10, 2012

    Please also respond to the other questions that Vikram Gaur asked when jdcyclone1 posted the problem.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    VikramGaur
    Adobe Employee
    VikramGaur
    Adobe Employee
    May 4, 2011

    Hello,

    Welcome to Adobe Forums,

    On Which Operating System you have installed RH9 ?

    Is this issue occurs on a specific Word file or with all the Word files ?

    Did you tried this with a different user account ?

    What workflow are you following to import Word Document ?

    Thanks

    Vikram

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