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S
Shaffery
Participating Frequently
January 25, 2018
Question

Can't open CHM in hosted enviroment

  • January 25, 2018
  • 1 reply
  • 437 views

I have been generating my help files as a CHM for years. However, last week, when I generated an updated CHM (using RH 10 and Win10 Enterprise), it wouldn't open in the host environment, as it has for years. However, it will open in a browser. Any idea how to resolve this?  Thanks!

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
January 25, 2018

Hi there

Can you expound on what you mean with the "hosted environment"?

For several years now the CHM format has been limited on where it will open. Microsoft began enforcing restrictions on things like a shared network drive due to security concerns. You could make them work, but it required jumping through some hoops to do it.

Seems pretty unusual that it would open in a browser. That one is new on me. Normally if you try to open a CHM using a browser, the ability to download the CHM is presented as opposed to showing you the contents of the CHM.

Cheers... Rick

S
ShafferyAuthor
Participating Frequently
January 25, 2018

Hi Rick,

By "hosted environment", I mean the software that my company develops and sell to outside companies. I write the help files for that software and the end user can open the help files from within that software program.

I didn't correctly state how I can open the CHM. I just right-click it and select OPEN. I was referring to that as a browser (incorrectly).

Captiv8r
Captiv8r
Legend
January 25, 2018

Hmmm, question here.

Does the CHM open, but not present anything? Or simply refuse to show any indication that it's opening?

So it DOES open if it's double-clicked? Does it operate okay if you open it that way?

Cheers... Rick

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