Question
Can't open X5 projects in RoboHelp 7 for Word
After upgrading from X5 to 7, I tried to work on some
RoboHelp for Word projects sent by a colleague who created them in
X5. He and I are both working with Word 2003. The Explorer stops
responding when I try to open one of these projects or one of their
source docs.
I have uninstalled and reinstalled Robo 7 and installed both patches & Robo seems OK. I can create and compile new, small test projects.
But it will not work with the legacy projects. I noticed in the Task Manager that when Explorer stops responding, it appears as two Explorers in Task Manager. Is this expected behavior or a sign of an installation problem? I did not troll through the registry and delete every RoboHelp key before the most recent install. Do I have to do that?
I tried deleting all the rtf files. No use. I tried importing one of the old docs into a new project. Explorer promptly stopped responding.
Anyone know how I can either massage the old docs so that Robo will work with them or how I can fix the install?
I have uninstalled and reinstalled Robo 7 and installed both patches & Robo seems OK. I can create and compile new, small test projects.
But it will not work with the legacy projects. I noticed in the Task Manager that when Explorer stops responding, it appears as two Explorers in Task Manager. Is this expected behavior or a sign of an installation problem? I did not troll through the registry and delete every RoboHelp key before the most recent install. Do I have to do that?
I tried deleting all the rtf files. No use. I tried importing one of the old docs into a new project. Explorer promptly stopped responding.
Anyone know how I can either massage the old docs so that Robo will work with them or how I can fix the install?
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