Can't resize WebHelp window in IE9

Forum|Forum|14 years ago
May 9, 2012
1 reply
1059 views

All of a sudden my WebHelp can't be resized in IE9, that is, it's a fixed size. The Mazimize / Restore button is disabled and the drag icon does not appear when I hover the mouse over the window border.

This happens only in IE and only when loading the help from the server (Tomcat). If I open the help locally, there's no problem. If I open the help from the server using Firefox, there's no problem.

Anybody seen this before?

WebHelp

This topic has been closed for replies.

Peter Grainge

Community Expert

Could it be when viewing locally you are looking at what you produced to send to the developers and when viewing on the server is after they have put it on the server?

If so perhaps they have done something to cause that? A setting that bothers IE and not FF, something like that.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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R

rlauristonAuthor

Inspiring

No, I have my own server instance and am scp-ing the files there manually for testing.

Peter Grainge

Community Expert

Then I don't know the cause. My own next steps would be to try another project and another server.

Sorry I can't offer anything better.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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