Can't scroll to bottom in mobile/tablet formats of responsive help after Robohelp 2022 upgrade

Forum|Forum|1 year ago
February 29, 2024
2 replies
195 views

After upgrading to RoboHelp 2022, I noticed that some topics in responsive help do not let me scroll all the way to the bottom. The last few lines are cut off. This is only happening when the browser window is resized to mobile or tablet. The desktop format is OK. I am seeing this in multiple templates out of the box with no modifications (Azure_Blue and Charcoal_Grey) as well as templates that I have modified. Is anyone else seeing this? Any idea about what can be done here?

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A

Amebr

Community Expert

See if this thread helps. There are a few suggestions for custom css to add to the skin user assets

https://community.adobe.com/t5/robohelp-discussions/text-cut-off-in-responsive-html5-output/m-p/13717624

J

JC @ SalientAuthor

Inspiring

Thanks, Amebr. Before I saw this I tried adding a blank footer to topic layout and that seems to have solved the issue. I guess it is just making all my topics long enough to make the cutoff irrelevant. I might use the information in the thread you sent to attempt to fix a different problem (light text on light background in index, glossary, and search of mobile and tablet layouts in responsive help).

Jeff_Coatsworth

Community Expert

IIRC somebody else has noticed that effect too - can't recall if there was any fix for it though. Are you patched up to the latest (Patch 3 in Feb 2024)?

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