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Inspiring
November 17, 2014
解決済み

Can we display Website Names with links directly to URLs in Search Results

  • November 17, 2014
  • 返信数 1.
  • 564 ビュー

I do not see an option for URLs to display in Search Results. This is the behavior our users are asking for:  If a URL (I've got the link in a topic) would display in the search results, the user could then click on the link to take them to that external site.

There is no option to display URLs in search results in the WebHelp or HTML5 publishing options. My users don't want to have to click a link to take them to an html topic and then have to click again on the URL to get to the external site. They want to be able to see the URL in the search results, click and go immediately to the site.

I even turned on external site searching but didn't see anything in the results. Perhaps I'm not doing it right. This has never been an issue before on any other project that I've developed.

Is there anything I can do to give them what they want?

Deb

このトピックへの返信は締め切られました。
解決に役立った回答 Captiv8r

Hi Deb

What you are looking for is indeed the External Site search.

What version of RoboHelp are you using?

Cheers... Rick

返信数 1

Captiv8r
Captiv8r解決!
Legend
November 17, 2014

Hi Deb

What you are looking for is indeed the External Site search.

What version of RoboHelp are you using?

Cheers... Rick

Deb_Newman作成者
Inspiring
November 17, 2014

Thanks Rick. I'm using RoboHelp11. Sorry. I should have indicated that. I know better. Thanks for your help. Does the WebHelp need to be sitting on a server for me to test if the external search is working? I was just doing a generate without from the laptop without actually publishing to a server. Perhaps that is why I am not getting any search results from external websites?

Captiv8r
Legend
November 17, 2014

Hello again

Nope, to the best of my knowledge, this function should not require being on the server. The search should still find the sites assuming all is working.

Just to double-check here. You have configured one or more entries in the View > Pods > External Content Search.

And there aren't any build tags possibly excluding the term?

And you are certain that the External Content Search has been selected in the WebHelp > Search settings you see before you generate:

Cheers... Rick