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Participating Frequently
June 16, 2021
Answered

Cannot assign simple p paragraph format since update to RoboHelp 2020.5.58 on Mac

  • June 16, 2021
  • 9 replies
  • 995 views

Since I updated to RH 2020.5 I cannot assign the simple p format anymore. It still is assigned to existing paragraphs, but I cannot assign it to any new ones. 

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Correct answer Amebr

I can confirm I see the same thing on Windows.

 

In my case I added a new paragraph after a table. It was assigned the "style" (None). Looking at the code it's <p class="null">. When I click on p in the Styles panel nothing happens. However, if I type some text in the paragraph, then click on (None) in the Styles panel, the class is removed and the paragraph code changes to a plain <p> (and p is also selected in the Styles panel).

 

 

9 replies

Peter Grainge
Community Expert
Community Expert
June 16, 2021

Indeed it is only a workaround but at least you have one. I'm sure it will be fixed in the next update.

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Peter Grainge
Community Expert
Community Expert
June 16, 2021

@CDCW1985 I know Amber has said clicking None did not work for her but Adobe have specifically requested that you try it. Also let us have the code.

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Community Expert
June 16, 2021

The other way around, Peter. (None) works; P does not.

 

The None style seems to act as a toggle in the case when a paragraph shows as None in the Styles panel.

Inspiring
June 16, 2021

I have encountered something like this earlier, in the source view of the affected paragraphs, there was unnecessary <span> tag. I just deleted those tags, and it started accepting my styles.

Peter Grainge
Community Expert
Community Expert
June 16, 2021

Please show us the code for the paragraph.

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Peter Grainge
Community Expert
Community Expert
June 16, 2021

It is being looked at by the engineers.

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Community Expert
June 16, 2021

This was a new paragraph created in RH2020.5.

 

You have to type some text, then click (None) not p. (Assuming your paragraph is currently listed as "(none)".)

Community Expert
June 16, 2021

Oh I realised you might be responding to Peter's comment, which I hadn't seen previously. Try what I said as maybe there's another problem with the special "null" class and "Clear Formatting"

CDCW1985Author
Participating Frequently
June 16, 2021

Thank you for the tipp, but unfortunately, clearing the formatting only works for paragraphs that where created in RH 2020.4. The class does not get removed from paragraphs that were created in RH 2020.5.

AmebrCommunity ExpertCorrect answer
Community Expert
June 16, 2021

I can confirm I see the same thing on Windows.

 

In my case I added a new paragraph after a table. It was assigned the "style" (None). Looking at the code it's <p class="null">. When I click on p in the Styles panel nothing happens. However, if I type some text in the paragraph, then click on (None) in the Styles panel, the class is removed and the paragraph code changes to a plain <p> (and p is also selected in the Styles panel).

 

 

CDCW1985Author
Participating Frequently
June 16, 2021

This does not seem to work on the Mac. Selecting p after typing text changes nothing.

Community Expert
June 16, 2021

Click (None). Clicking p doesn't work.

Peter Grainge
Community Expert
Community Expert
June 16, 2021

I encountered something similar. See RH-9368

 

Look at the source view and see what is posted there. I think you will see a class applied and what is happening is that clicking P is not removing the class. 

 

In author view, click in the paragraph and go to Content Properties, then click the Clear Formatting icon.

 

Please post back and confirm that has fixed the issue. Also vote for the bug.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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