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mikel_aldrich
Participant
August 3, 2017
Question

Cannot Create Printed Documentation (RoboHelp 11 and MS Office 2016 365)

  • August 3, 2017
  • 1 reply
  • 416 views

Hello. I have just found that I'm no longer able to generate Printed Documentation. I have RoboHelp 11 and MS Office 2016 365. I am completely up to date with both my Adobe and MS Office updates. I'm running RoboHelp on a 64 bit machine.  When I attempt to do just about anything with the Printed Documentation Single Source Layout (such as Generate, View, Properties), I get the following error: "A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer."

Please let me know how I can produce a printed document (.docx or .pdf) for my users. Thank you.

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1 reply

Captiv8r
Captiv8r
Legend
August 3, 2017

Hi there

I believe your only option here is to purchase an upgrade to the latest RoboHelp.

Office 2016 365 came out long after RoboHelp 11. As a result, RoboHelp 11 has no clue it even exists, let alone how to work with it.

Cheers... Rick

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 4, 2017

Thread moved to correct forum. RoboHelp for Word is a separate program that was used to author the help in Word. It no longer ships.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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