Cannot find .chm file in RH 9

Forum|Forum|5 years ago
July 13, 2020
2 replies
264 views

I am using RoboHelp 9 for one of my projects. I am generating Microsoft HTML Help output, and when done generating, the dialog asks if I want to view PRO.chm (the name of my project). I open it and view the CHM fine. When I go to find the actual PRO.chm in File Explorer, I search and cannot find it. (I've been working with RH for 25 years, so I'm not a complete newbie, but this has me baffled.)

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Jeff_Coatsworth

Community Expert

The \!SSL!\ sub-folders correspond to your output types - I forget what the CHM one is called, but it should have wiped it at the beginning of the generate process & recreated it - look at the datestamps. If nothing is changing, check to make sure you're running the right project on the local machine (not on a server).

bronxguys02Author

Known Participant

The project is on a server in a different location. Found the .chm. Thanks so much! I appreciate your quick assistance!

Jeff_Coatsworth

Community Expert

You should see it in the \!SSL!\ folder of your project.

bronxguys02Author

Known Participant

Yeah, it's not there. There are several folders in there (I didn't set up the project, so I don't know what they are for), but no .chm. I'm logging into a remote desktop - would that have any effect? It hasn't in the past.

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