cannot generate robohelp because CBT problem

Question

Hi...I have a problem when generating Robohelp. Everytime i run the HTML generator. They always hank and show error message like below:Problem signature:  Problem Event Name: APPCRASH  Application Name: RoboHTML.exe  Application Version: 11.0.4.291  Application Timestamp: 54c7aa34  Fault Module Name: BuildTagExpr.dll  Fault Module Version: 11.0.4.291  Fault Module Timestamp: 54c7a5ac  Exception Code: c0000005  Exception Offset: 000178ba  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 1033  Additional Information 1: 0a9e  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789  Additional Information 3: 0a9e  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Read our privacy statement online:  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:  C:\Windows\system32\en-US\erofflps.txtPlease help.

Willam van Weelden · Answer

Which RH version are you using and which output are your creating?

What happens if you remove the Conditional Build Expression from your output? Is it only limited to a specific CBT (or specific combination) or do you see the issue for every CBT?

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