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November 21, 2022
Answered

Cannot import word doc

  • November 21, 2022
  • 1 reply
  • 264 views

We are using a trial of robohelp and getting this error importing some word docs

 

"Word cannot create the work file, check the temp environment variable"

 

 

    This topic has been closed for replies.
    Correct answer Amebr

    Microsoft has a troubleshooting page for that error. See if their suggestions help:

    https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/no-file-previews-file-explorer-switching-to-32-bit

    1 reply

    AmebrCommunity ExpertCorrect answer
    Community Expert
    November 21, 2022

    Microsoft has a troubleshooting page for that error. See if their suggestions help:

    https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/no-file-previews-file-explorer-switching-to-32-bit