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Joseph23188564zdsj
Participant
November 21, 2022
Answered

Cannot import word doc

  • November 21, 2022
  • 1 reply
  • 269 views

We are using a trial of robohelp and getting this error importing some word docs

 

"Word cannot create the work file, check the temp environment variable"

 

 

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    Correct answer Amebr

    Microsoft has a troubleshooting page for that error. See if their suggestions help:

    https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/no-file-previews-file-explorer-switching-to-32-bit

    1 reply

    A
    Community Expert
    AmebrCommunity ExpertCorrect answer
    Community Expert
    November 21, 2022

    Microsoft has a troubleshooting page for that error. See if their suggestions help:

    https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/no-file-previews-file-explorer-switching-to-32-bit

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