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Inspiring
Jan 6, 2015 7:49 AM UTC
Answered

Cannot open illegal or empty URLs

RH11 | WebHelp

I'm receiving the message "Cannot open illegal or empty URLs" when I open certain topics in one of my projects. I can click OK and the topics still open, but I'm unsure why this is happening.

Has anyone seen this before?

Thanks

Jonathan

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Peter Grainge
Peter GraingeCorrect answer
Community Expert
Jan 7, 2015 1:48 PM UTC

Okay Peter, I've sent it through to you.

Let me know how it behaves for you.

Thanks

Jonathan


It is this line in your table that is causing the problem.

<td style="background-repeat: repeat; background-attachment: scroll; border-bottom: Solid 1px #eee; background-image: url(#f8f8f8);"background="#f8f8f8" bgcolor="#F8F8F8">&#160;</td>

Set it to the same as other shaded rows and it works fine.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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11 replies

Willam van Weelden
Inspiring
Jan 6, 2015 2:05 PM UTC

Any error in the developer console? Do you get the message as a popup or something else? Is there any custom script in those topics? Does it still occur after running Update DHTML effects in topics?

Kind regards,

Willam

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Jop_SmithAuthor
Inspiring
Jan 6, 2015 2:17 PM UTC

The message appears as a popop message when I open topics in RoboHelp. Some of these topics are brand new as well. They only have a title. There's no custom script or URLs in them either.

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Captiv8r
Legend
Jan 6, 2015 2:32 PM UTC

Hi there

Can you please share a screen capture of the properties of the hyperlink as well as what you are linking to?

Cheers... Rick

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