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A
Anonymous
July 14, 2009
Question

Cannot publish WebHelp project

  • July 14, 2009
  • 2 replies
  • 636 views

I'm using Robohelp HTML 7 and can't publish a project. I was able to generate and publish it once, but can only generate now. After generating the webhelp, I click on Publish and then nothing. No error messages or popups. Zilch.

I'm able to generate and publish another project without any problems. I have tried emptying the folder on the server, as well as restarting RH and the computer. I have all required permissions to the server.

Anything else I shoud try? Has anyone seen this before? Thanks for your help!

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2 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 15, 2009

Try creating a new layout, not a duplicate.

Can you connect to the target using an FTP program such as FileZilla?

See www.grainge.org for RoboHelp and Authoring tips

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A
Anonymous
July 15, 2009

After many unfruitful attempts, I ended up creating a new project. Luckily, it was not a very large one, so it didn't take up much time importing the .htm and .htt files into the new project.

I will however keep your suggestion in mind, using Filezilla, in case it happens again and I'm not that lucky with size file.

Thank you!

Nath

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