Cannot publish webhelp using RH 4 Word v8
I am using XP, Word 2007. Have upgraded RH7 to RH8. I installed the Robohelp 8 for Word which is where I am having problems.
When I go to publish webhelp to my server location, nothing happens.
In Single Source layouts, I select webhelp, I have my publish to server location mapped correctly; I have read/write access to the server I am trying to publish.
I was in admin mode when I installed the upgrade to v8.
It asked me about the old version, I can't remember what I replied, but I think it was to keep it. In my program files under adobe, I have robohelp 8 and robohelp 7.
I have entered my license number.
I have installed the 8.01 and 8.02 updates.
I created a new project in rh8 for word. For the webhelp properties, it did not show me the previous servers I had defined when I used RH7, so I added one for my test network server. (The server definitions I had defined using RH7 did not come over with the upgrade). After generating the webhelp, selected publish. Nothing happens -- no error, no nothing. I have tried to publish by right-clicking webhelp in the project tab and also from the Result: Webhelp has been generated dialog box. Neither work.
I closed RH8 and opened this same project in RH7. (I had opened a RH7 project in RH8 previous and it did not tell me any conversion was happening).
In RH7, I am able to generate the webhelp and publish it to my test server -- same server definition, but it is a different list.
The only difference I have seen is that in RH7, the publishing wizard was listed in the tools tab of the RH Explorer window. However, in RH8, it is NOT listed in the tools... instead I have to go to Start, All Programs, Adobe RoboHelp 8, Tools folder to access the publishing wizard. (Yes, the publishing wizard on its own works, but this is cumbersome, i.e., no longer one-stop-shopping so to speak.) So, I added the publish.exe from RH8 robohtml folder to the tools tab of RH8 Explorer tab. I generated webhelp again and select to publish, but again nothing happened.
Why can't I publish webhelp from the project tab using the single source option? Please don't suggest converting to RoboHTML -- that is not an option for this project. The RH help system itself tells me I should be able to publish without bringing up the wizard. There was nothing about this in the release notes.