Skip to main content
A
Anonymous
October 15, 2009
Question

Cannot Retrieve Page From Server

  • October 15, 2009
  • 1 reply
  • 1857 views

This is driving me nutso

This is robohelp server 7.

When trying to publish our test site, we're getting the error that I've attached.

Basically, it says: cannot retrieve page from server...status:500

I can browse to the site. Just can't get robo to publish.

Is it a permission problem...a service not running...something else?

Thanks

  Doug

This topic has been closed for replies.

1 reply

RoboWizard
RoboWizard
Inspiring
October 15, 2009

Hi there

Out of curiosity, why did you choose to attach the image as opposed to using the Camera icon to insert it inline?

I'm very curious because it seems everyone seems to choose operate that way.

Cheers... Rick

Helpful and Handy Links

RoboHelp Wish Form/Bug Reporting Form

Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

Adobe Certified RoboHelp HTML Training

SorcerStone Blog

RoboHelp eBooks

A
Anonymous
October 15, 2009

We've been getting no help from adobe support and all they ask for

is a screen print, so thats what we have.

Doug

RoboWizard
RoboWizard
Inspiring
October 15, 2009

Yeah, unfortunately we are seeing a lot of folks stating that support isn't exactly helpful.

Wish I had something to offer here but I'm not all that RoboHelp Server savvy. Hopefully John, Colum or one of the other Server users will have something to offer.

Cheers... Rick

Helpful and Handy Links

RoboHelp Wish Form/Bug Reporting Form

Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

Adobe Certified RoboHelp HTML Training

SorcerStone Blog

RoboHelp eBooks

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices