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PNK8000
Participant
March 15, 2019
Question

Capture search and results for analysis.

  • March 15, 2019
  • 1 reply
  • 275 views

I am trying to capture the strings of text that my users are searching for, as well as the results that are returned to them (or at least the number of results). Is there a way to access robohelp's search's code so that I can modify it? this would just require me to use a few lines of javascript, but I cannot find where RoboHelp's search logic occurs.

In similar threads people have recommended inserting Google Analytics code to master pages, or replacing RoboHelp's search with an external product called Zoom Search. But I'd prefer not to do either of those. Does anyone have experience with this?

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1 reply

S
Community Manager
Stefan GentzCommunity Manager
Community Manager
March 15, 2019

You might want to have a look at Adobe RoboHelp Server 10.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 15, 2019

To add to what Stefan has said, Google Analytics is about what pages have been accessed rather than the search that lead to them. Zoomsearch is another way of searching that is perhaps less necessary as RoboHelp's search has improved over time. I believe it can be configured to show what the searches were but I doubt it gives the results it returned.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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