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Participating Frequently
March 26, 2021
Answered

Chapter Title field doesn't work in PDF output, version 2020.4.173

  • March 26, 2021
  • 15 replies
  • 539 views

Just installed today's update 4, and immediately ran into problems. My master page uses the Chapter Title field in the header. When I generate PDF, the chapter title does not appear.

To confirm, I downgraded to update 3 (2020.3.32). Using the exact same project, the chapter title shows in the PDF.

Has anyone else had this problem?

    This topic has been closed for replies.
    Correct answer Peter Grainge

    It doesn't seem to be working in Update 4 and I have reported that to Adobe. I suspect you will have to wait for Update 5 for a fix though.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    15 replies

    Peter Grainge
    Community Expert
    Community Expert
    March 28, 2021

    Is this a project upgraded from an earlier version? In a new project I have added Chapter Title in the header of a master page and nothing comes through.

     

    Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

     

    If not, do you have the time to create a new project with just the default topic and see if you can make it work there?

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

     

     

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    SundorneAuthor
    Participating Frequently
    March 27, 2021

    It works in update 3. A master page like this:

    with a TOC like this:

     

    generates a PDF like this:

     

    Peter Grainge
    Community Expert
    Community Expert
    March 27, 2021

    Anyone can follow this link to report bugs https://tracker.adobe.com. On this occasion I went direct to someone I know and they confirmed the issue is there in Update 4 and will get it looked into.

     

    Are you sure it is working in Update 3? I just ran a simple test and it didn't get included there. You just included Chapter Title in the header and it comes out in the PDF, correct?

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

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    SundorneAuthor
    Participating Frequently
    March 27, 2021

    Thanks for confirming, Peter. I will stick with update 3 for now.

     

    Is there a direct way to submit bug reports to Adobe, or do we rely on well-connected people like you to do it?

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    March 27, 2021

    It doesn't seem to be working in Update 4 and I have reported that to Adobe. I suspect you will have to wait for Update 5 for a fix though.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.