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Janet23599897xnsr
Participant
March 15, 2022
Question

Characterset Issues with Compiled Project on Server

  • March 15, 2022
  • 1 reply
  • 72 views

I am using RoboHelp 2017 with an established project and .css file. I know this isn't the most up-to-date version of RoboHelp but it is rarely used any longer and it still works for our purposes. Mainly I make changes to existing topics as needed (very infrequently) and update the Copyright year in the footer each year. This year when I made the Copyright change (simply opened the file, changed the year from 2021 to 2022), recompiled and published to the server, issues appeared with things like parens, copyright symbols, dashes, apostrophies, etc.  When I view the project locally, I don't see these characters. Any ideas?

 

 

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 15, 2022

    I suspect that's one of those UTF-8 encoding settings on the server - I bet something got changed on the server. 

    J
    Janet23599897xnsrAuthor
    Participant
    March 15, 2022

    That was my suspicion as well but didn't know what direction to point someone in. I will note that on the ticket that was submitted for me to fix the issue 🙂 and see what happens!  Would appreciate any additional suggestions as well!

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