CHM Help File hangs after closing the Properties window (robohelp 2015)

Question

Hi,I'm wondering if anyone has encountered this, or have a solution to fix this problem.Steps:1. After generating the CHM help file, open it. Right click in any topic and select Properties.2. The Properties window is displayed, but there is nothing inside except the "General" tab, which is empty.3. Click OK or Cancel or X.4. The whole Help File hangs (not responding).I'm using Robohelp 2015.

Peter Grainge · Accepted Answer

Hmm no issues with the sample projects. The problem must be unique to that particular project.

When you generate the CHM, are any problems reported in the Output View?

Does the CHM otherwise work OK? It's not right but I doubt any user would right click and select Properties.

The only other things I can think of are:-

Create a new layout. (Don't use the duplicate layout option)
Try it on another computer
Experiment with changing the window properties
Create a new window

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Amebr · Answer

Just checking you aren't generating to a network folder, or your MyDocuments folder or Desktop? Theoretically you shouldn't be able to see any content in that case, but thought I'd check, in case.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded