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KaiLeong
Known Participant
Jun 5, 2014 7:22 AM UTC
Question

CHM not playing FLV and MP4 video files

Hi,

I can't play the FLV and MP4 files in the CHM file generated from single-sourcing FM11 via Robohelp10.

FLV appears with play button but the screen is black. MP4 appears as a hyperlink and when selected it opens the quicktime app and nothing happened.

Please help. I installed the latest flash and quicktime player and installed all the available codecs.

Thanks!
Kai

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2 replies

RickNoll
RickNoll
Inspiring
Dec 4, 2018 10:02 PM UTC

It's now even older but I am creating PDF files from my MP4 videos and linking them with hyperlinks to text in html files. Using Win10, RoboHelp 2015.

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Captiv8r
Captiv8r
Legend
Sep 25, 2014 5:57 PM UTC

Hi there

I know this post is old, but if you are still wanting video...

Try transcoding to QuickTime and see if that helps.

Cheers... Rick

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