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jims18864352
Participating Frequently
September 25, 2019
Answered

CHM output - Options -> home produces error

  • September 25, 2019
  • 5 replies
  • 805 views

We are publishing a chm help document for our users.  The intoduction page appears as our starting page just fine.  However, we have had some users playing with the chm file and if they ask for Options and then Home they get the error below.  I'm not seeing where I can specify what should display for that option.

 

Any help would be appreciated.

Thanks

Jim

This topic has been closed for replies.
Correct answer Captiv8r

Okay, I wasn't sure which you were using, so I covered both bases. I just created and uploaded a video that should help.

 

Please advise as to your outcome!

 

5 replies

Captiv8r
Captiv8rCorrect answer
Legend
September 25, 2019

Okay, I wasn't sure which you were using, so I covered both bases. I just created and uploaded a video that should help.

 

Please advise as to your outcome!

 

jims18864352
Participating Frequently
September 25, 2019
Rick,
Jeff_Coatsworth
Community Expert
Community Expert
September 25, 2019

You specified the default start page in the output, right? If so, I'm out - CHMs are such ancient technology now, it's a wonder they still launch IMHO. Paging @rick 😂 - [edit - hey look! he's summoned!]

Captiv8r
Legend
September 25, 2019
Tsk Tsk Tsk... paging me after I responded? 😉
Captiv8r
Legend
September 25, 2019

What version of RoboHelp?

 

If you say 2019, is it classic or the new beast?

Jeff_Coatsworth
Community Expert
Community Expert
September 25, 2019

Was it working before or is this a new behaviour?

jims18864352
Participating Frequently
September 25, 2019
I never thought to actually use that combination. So, I can't say for sure.
Jeff_Coatsworth
Community Expert
Community Expert
September 25, 2019

Are they trying to view it on a server or locally?

jims18864352
Participating Frequently
September 25, 2019
Locally