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Known Participant
December 11, 2020
Answered

Chrisi Skin in RH2020

  • December 11, 2020
  • 12 replies
  • 459 views

Does anyone know if the Chrisi skin can be used in RH 2020? This is a skin we have used with webhelp for many years, but it does not seem to be available in RH 2020. When I try to add an HTML5 skin, Chrisi is not one of the skins available. If I use the Skin Import function and navigate to my RH2017 project in the !SkinSubFolder!/Chrisi folder, chrisi.skn is not recognized because the import function is looking for only skz and slz files.

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    Correct answer Vivek Kumar

    Hi Mike,

    My apology for the trouble. This was a bug and has been resolved in update 4 which is still few weeks away. If you want to try out then we can enroll you in the beta program if you are interested.

     

    Thanks,

    Vivek

    12 replies

    Known Participant
    January 15, 2021

    Peter: I generated frameless help, but the performance was so slow I couldn't seriously consider distributing it. I was running it in a browser directly from my hard drive. I also tried it on another laptop in our organization, and the results were just as bad. Click a link and it would take many seconds for the page to appear, and the Contents took even longer.

    Peter Grainge
    Community Expert
    Community Expert
    December 12, 2020

    Chrisi is almost certainly the name your predecessor gave whichever skin was used. Also it was a webhelp skin and both 2019 New UI and 2020 only offer frameless and responsive skins. You will need to select one of the skins offered.

     

    I recommend frameless as that is where development will be focussed going forward. Frameless/Responsive skins change their layout as the window size changes whereas webhelp skins do not. That means they adapt to suit tablet devices better. In both the newer types you can deselect responsiveness so that they behave like webhelp if you prefer.

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