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Known Participant
February 3, 2025
Question

Collaboration and Explorer Access to Files

  • February 3, 2025
  • 2 replies
  • 219 views

Hi This is a preemptive inquiry, and I'm honestly not sure if I'm making sense with this question. I am currently working on a project with RH2022 that I have broken into a parent-children scenario, saving files to my local OneDrive that I am sharing for another author to work on one of the child projects. I am potentially going to move the project to an Azure server for collaboration (we are currently setting up Azure as our web server for our hosting the frameless output). My question is this: As all of the files are stored on my local, corporate OneDrive directory, I can right-click on images in RH and select Show in Explorer to easily access and modify them--I use this extensively. If the files are all stored on the Azure server, and I don't have access to view the files the same way through File Explorer, will this still work for me?  Thanks in advance for excusing my potentially naive question. 

    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    February 4, 2025

    ONE DRIVE

    If One Drive is working for you, fine. What @Jeff_Coatsworth is getting at is that there are a number of posts in this forum where users have had issues and I have seen it myself. Google Drive and Dropbox for example, work just fine.

    AZURE 

    If I have correctly understood how that works, the files are no longer on your PC, it is a file sharing setup. That being the case, the files should be accessible in the same way as on a network. My concern would not be access but how quick it works. RoboHelp is now designed to work on networks but Adobe always add a qualification, subject to the speed of the network. In this case, hopefully it is designed to work quickly or organisations would not use it.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 3, 2025

    You'd probably want to set up a file control system to check out/in topics when working on them. I'm amazed that working on OneDrive hasn't messed things up already if you actively edit topics located there.

    Known Participant
    February 3, 2025

    Likely true. That's why I'm investigating the collaborate connections on a server. We've had no trouble with OneDrive--each of us are working on different child projects, so there is no conflict. My local drive is connected to OneDrive, so it is where all my local files are stored, so I have to work from OneDrive. My question isn't about best practices, though, it's about how it would literally work if I do a right-click Show in Explorer to access images in Windows Explorer from RH if my files are on a server where I don't have Windows Explorer access. My apologies, but I don't know how else to describe my scenario, and it's probably a non-issue if I'm checking the entire project out and working from my local directory anyway. I just haven't used the collaborate functionality before, so I am unclear what to expect. 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 4, 2025