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Known Participant
February 3, 2022
Question

Commit and push fails from RoboHelp - but succeeds from command line

  • February 3, 2022
  • 3 replies
  • 576 views

I have established the necessary connections between RoboHelp and Bitbucket. I can commit and push files changed in RoboHelp - but only from the command line. When I try to commit and push from RoboHelp the program tells me that it has succeeded, but actually nothing has changed.

 

What do I need to do in order to be able to commit and push from inside RoboHelp?

 

It works as described below. "RH" refers to what I do in RoboHelp. "CMD" refers to what I do on the command line". "Bitbucket" refers to what is visible in Bitbucket.

 

  1. RH: change something in a file and SAVE
  2. CMD: git status shows red files and text 'no changes added to commit'
  3. RH: COMMIT
  4. CMD: git status shows green files 
  5. RH: PUSH
  6. CMD: git status shows green files 
  7. Bitbucket: nothing shown
  8. CMD: git commit 
  9. CMD: git status shows text 'nothing to commit, working tree clean
  10. CMD: git push doeas as expected
  11. Bitbucket: shows the commit from command line, not the commit from RoboHelp
    This topic has been closed for replies.

    3 replies

    Inspiring
    February 8, 2022

    I've run into the exact same issue today. Wondering if you were able to resolve it?

    Known Participant
    February 8, 2022

    Not yet. Still working on it. I intend to write in here if and when I find a solution. If I forget, feel free to ask again to remind me 🙂 

    Known Participant
    April 6, 2022

    Still no solution. I will return if I find one.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 3, 2022

    I suspect that this one is a case for pinging the RH folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

    Known Participant
    February 3, 2022

    Version is 2020.7.47