A

Anonymous

Question

Compiled Help File removing apostrophe s from documents

Forum|Forum|18 years ago
December 28, 2007
5 replies
978 views

Hello everyone.
I hope someone can assist me on this one.
After I compile my RoboHELP Word 7 project into a generated WinHELP 2000 .hlp file, apostrophe s's are being removed. Wherever there was an apostrophe s, there is now two words merged into one, with no s at all.
For example:
"Stef's Test" in the project file becomes "StefTest" in the compiled help file. Why is this happening? More importantly how do I make it stop. I do not have the time to go into thousands of documents to change the language so there is no apostrophe s.

RH for Word

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A

Anonymous

Peter,
Thanks so much! That took care of the issue.
I would have never come up with that solution. I didn't even realize I had smart quotes turned on.
Stefanie

P

princess_betty

Inspiring

Smart quotes is also an issue with generating webhelp using RoboHelp for Word. It appears that the quote and characters through the next space are removed. Example L'Oreal becomes L and employee's services becomes employeeservices. Be aware, just turning off the smart quotes in word does not remove them anywhere else in your docs. They can sneak into your docs if you copy and paste them from a doc created by someone who has the smart quotes turned on. You need to do a find a replace. An easy way to ID smart quotes is to use a serif font such as times new roman. Word's replace function does not have an option to find smart quotes, so you will need to find one and paste it into the replace dialog box.

Peter Grainge

Community Expert

Cracked it. You are using smart quotes and the help compiler doesn't like them. Microsoft created it before they even thought about smart quotes.

I saw the same problem as you but not with any apostrophes I added. Then I saw your apostrophes were the smart quote type. I turned that on in Word 2007 and then I got the problem

First turn off Smart Quotes in Word. Then select one of them and do a search and replace with a straight quote. Before you start though, do backup your project.

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Peter Grainge

Community Expert

Zip up and send me that sample file via my web site.

I'll see if I get the same problem with Word 2007.

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A

Anonymous

Peter.
I just emailed it to you.
Thanks.
Stefanie

Peter Grainge

Community Expert

BTW. What version of Word are you using with RH7?

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A

Anonymous

Microsoft Word 2003 SP 3

Thanks.
Stefanie

Peter Grainge

Community Expert

New one. It's working OK in a simple test.

Create a new project and see what happens there. If that is OK, import a document from the problem project and see what happens then.

Why do you refer to changing the language? Sounds like there is something you are suspicious about. What is that?

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A

Anonymous

I just created a sample help file and it is still happening. Not only with the apostrophe s but with the apostrophe in the word don't.

Example.
In my project file I typed:
Isn't this fun? Let's go see how much this works.

The compiled help file shows:
Isnthis fun? Letgo see how much this works.

Thoughts?
Stefanie

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