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Contact Us
Known Participant
November 28, 2007
Question

Conditional Build will not generate

This is my first time attempting to use Conditional Build tags to exclude text in a topic. It appears that I am doing everything correctly (smile). But the Webhelp generation fails and I get the error message that ask if I want to send the error or not.

My project is context-sensitive, uses Visual Source Safe (VSS) and has a merged document in it. I am only attempting to uses the condition a build feature in the master document.

Any one had this problem? Any suggestions? Robohelp HTML 6
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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 29, 2007
Take a look at Snippet 71 on my site first.

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Just_Mary
Known Participant
February 7, 2008
I was excited to see this answer because I'm having trouble generating a Printed Doc build when I use an excluded condition on the right column of a table, in which several columns in the top row happen to be merged. In my case, RH hangs when the build starts, and I have to kill it.

I am using RH 7, so I'm assuming the updates to the DLLs for the fix have already been incorporated, so I didn't copy them. Nonetheless, I tried adding a new column to the right of the merged one as suggested in Peter's Snippet 68, and then I tried regenerating my printed doc. RH still hangs. Any ideas?
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Contact UsAuthor
Known Participant
November 29, 2007
Oh, also in preview the excluded text is not visible, as should be the case.
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RoboColum_n_
RoboColum_n_
Legend
November 29, 2007
If your project is, or has been, on a network then this is more than likely to be the issue. RoboHelp uses an Access database and these are well known to have problems when located on a network drive. It is possible that you have inadvertently corrupted your project. Follow the instructions in this link before you do anything else.
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RoboColum_n_
RoboColum_n_
Legend
November 29, 2007
Hi Contact Us and welcome to the RH community.
Assuming that your project files are not located on a network drive, can you tell us what the error message is when you generate.
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Contact UsAuthor
Known Participant
November 29, 2007
Hi Colum,

Thanks for responding. The project is on the network, but I also tried on my local as well.
The message is:
RoboHelp HTML Application in the title.
Robohelp HTMS Application has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of somthing, the information you were working on might be lost.
Please tell Microsoft abouth this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
To see what data this error report contains, CLICK HERE.

I can select to send the error or not.
Then RoboHelp closes.

Also, when I remove the Conditional Build the project generates as usual.

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