Skip to main content
A
Anonymous
May 1, 2013
Question

Configure Devices in Multiscreen

  • May 1, 2013
  • 1 reply
  • 571 views

I have created my first multiscreen HTML5 project and was impressed with how easily I could create it with default layouts

Desktop1 is my default layout

If I navigate directly to the android_phone directory it displays properly on my android

if I navigate directly to the desktop1 directory frommy desktop it displays properly

If I navigate to the Multiscreen_HTML5 directory the desktop displays properly but the android and all other devices just give a blank screen

Does anyone know what I need to do to configure my devices to be detected properly?

This topic has been closed for replies.

1 reply

A
Anonymous
May 1, 2013

I upgraded to 10.0.1 and regenerated the files and it worked

One strange issue left

When I open the Multiscreen_HTML5 folder from my c:\ drive in IE9 it opens the Android screen layout

I then published the Multiscreen_HTML5 folder to the root directory of my website and IE9 pulled up the desktop screen layout

I.E. I navigated to http:\\mywebsite.com\Multiscreen_HTML5

Ideas?

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 2, 2013

Assuming you are using the URL to the sniffer page in both instances and from the same machine, I can't see how you would get differing results. Not disbelieving, just cannot see how it would happen.

When the outputs are on your server, are the correct layouts being presented on all devices?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Willam van Weelden
Willam van Weelden
Inspiring
May 2, 2013

Perhaps a cache issue where the browser still has the 'old' script files in cache.

Try to clear IE cache and see if that helps. (http://kb.iu.edu/data/ahic.html#ie8)

Greet,

Willam

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices