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Armelle5C15
Known Participant
October 10, 2024
Question

Conflict with my Cookie consent banner

  • October 10, 2024
  • 2 replies
  • 419 views

Hi, 

We use CookieYes for the cookie consent agreement for our web site (generated with RH 2022.4179). But it seems that there is a conflict between CookieYes and the mobile version of the website. The window of CookieYes can't be closed.

Is someone had the same issue?

 

Thanks for any help! 🙂

 

Armelle

 

    This topic has been closed for replies.

    2 replies

    C
    CookieYes_HQ
    Participant
    October 14, 2024

    Hi Armelle,

    We're sorry to hear that you're experiencing issues with the CookieYes banner on the mobile version. Please reach out to us at support@cookies.com, and our team will be happy to assist you in finding and resolving the issue as quickly as possible.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    October 10, 2024

    I don't think CookieYes has ever been mentioned on these forums. 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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