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niralrusell
Participating Frequently
April 8, 2015
Answered

Content Inclusion/Exclusion

  • April 8, 2015
  • 1 reply
  • 788 views

I am using RH10 with Roboserver. Is there a way to create content that can be viewed by one audience, and hidden from another?   Will that require two separate projects to be created for each audience?

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Correct answer RoboColum_n_

RoboHelp Server does have some authentication functionality but it does not exactly do what I think you want. When you setup a server area, you can make it protected. This necessiates each user to use a logon / password that has also been setup on the server. However your requirement seems to relate to a single RH project published to the server. That project has some content everyone can see but other content that only some users should see. In other words you want to hide completely some content from some users.

RH does have the abilty to use conditional tags to "categorise" content for different audiences. This is called Dynamic User Centric Control or DUCC for short. This displays a dropdown in the TOC that allows users to display a subset of the output. However they could still navigate to other content if they wanted to.

Would this meet your needs? If not, I suspect a separate RH project published to its own RH Server area is the way to go.

1 reply

RoboColum_n_
RoboColum_n_Correct answer
Legend
April 8, 2015

RoboHelp Server does have some authentication functionality but it does not exactly do what I think you want. When you setup a server area, you can make it protected. This necessiates each user to use a logon / password that has also been setup on the server. However your requirement seems to relate to a single RH project published to the server. That project has some content everyone can see but other content that only some users should see. In other words you want to hide completely some content from some users.

RH does have the abilty to use conditional tags to "categorise" content for different audiences. This is called Dynamic User Centric Control or DUCC for short. This displays a dropdown in the TOC that allows users to display a subset of the output. However they could still navigate to other content if they wanted to.

Would this meet your needs? If not, I suspect a separate RH project published to its own RH Server area is the way to go.

johndaigle
Legend
April 8, 2015

Colum is right and your request is a popular one! I would strongly encourage you to submit a feature request.

Adobe - Feature Request/Bug Report Form

I know that Adobe takes these very seriously and your voice will join others in making this enhancement possible.

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
niralrusell
Participating Frequently
April 9, 2015

Thanks, John. I will submit a feature request.