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Participant
July 6, 2006
Question

Contents Menu not displaying

  • July 6, 2006
  • 2 replies
  • 632 views
Hi all, I am having trouble viewing a flash help file. I saved the file to a CD and it works perfect on my PC, but when I go to another PC the contents menu is missing when I try to access the file. Has anyone had this problem before? or know what I can do to correct it?

I adjusted the security with the Flash player and with the internet settings but nothing seemed to work. I have XP on my computer and the others have 2000. Can that be the problem?

Any comments or help will be greatly appreciated.

Thanks

Vanessa
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2 replies

BCBSTrainAuthor
Participant
July 18, 2006
I tried all of that and I still am not able to see the contents and menu bar. Any other ideas?

It works perfect locally but when trying to display it over the network or on another drive I don't get anything except the start page but no way of navigating away from it.

Any help will be greatly appreciated.
Participant
July 11, 2006
Hi... I'm having exactly the same problem: everything is fine on my PC . A different matter on the server : all things Flash are not displayed. Both the upper and left panes are missing (when I click on the "Show" link to get the whole thing: panes + contents of the html page)

Anyone can help me... I would not want to revert to Webhelp!
Thanks,

Stéphane
Inspiring
July 11, 2006
Vanessa, Stéphane -

You might look at this technote:

http://www.adobe.com/go/rb_70163

If that isn't effective, you might need to adjust some filenames, described here:

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=452&threadid=1160903&highlight_key=y
Participant
July 12, 2006
thanks everybody. Did take 30 sec and it works! So, what I did is:

1/ Open the wf_startpage.js file
2/ Search for "fhs" : you locate 'flashhelp_default.fhs"; (or another selected skin)
2/ change the extension to xml: you now have "flashhelp_default.xml" (or another selected skin)
4/ search for the flashhelp_default.fhs file itself and rename it as "flashhelp_default.xml"

It was easy and successful in my case. Tanks again.
Tara!
Stéphane